I had a more than perfect experience. Perfect customer service and absolutely painless. They even get to know you and remember you when you walk in. And I've only been in there 3 times in the past year.
THIS IS NOT A CORPORATE STORE!! There is a big difference in service and other problems you may have in the future..
The staff was very helpful, polite and straightforward. I had gotten a note 7 and they had kept me informed on the process throughout the recall. It made for a smooth shift into a new phone and all things considered a quant experience.
Been to alot of sprint stores but this is that one!! EXCELLENT STAFF!! AMAZING service in an out an no time!
Everyone at the sprint store located in Ludington have always been beyond helpful! I feel like I am in there weekly and they never fail to leave me with all questions answered and satisfied with my choice to switch to sprint!
These people are nothing short of morons.People were standing around waiting for service while a chubby girl and goofy guy at the other end of the store were on their phones laughing and talking. the manager was just on his computer and kept going in the back with another employee..Real professional...There is always some excuse for this or that..had to go back and fourth 4 times from Reed city just to get our phones paid off and cancelled Not to mention they did something to them where they just stopped working all together..Hey blamed it on a downed tower..So we called a corporate office and they have no record of a bad tower..Then it took 7 days to get them unlocked. The manager there is an undermining little weasel that talks down to you like your stupid. I didnt take that very lightly..
Sprint By Preferred Wireless is a US Electronics Store based in Ludington, Michigan. Sprint By Preferred Wireless is located at 4551 US-10, Ludington, MI 49431, USA.
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